Privacy Policy

Arctes Labs LLC ("Arctes Labs", "we", "us") is responsible for the personal data described in this policy. Contact us at support@arcteslabs.com.

This policy applies to the arcteslabs.com website and emails or other messages you send us through contact details published on this site. Software products we own on other domains have their own privacy notices when those products are public.

Contact information. If you email us or otherwise contact us, we process the information you include (such as your name, email address, and message content) so we can respond.

Technical and usage data. Like most websites, we may automatically receive technical data such as IP address, browser and device type, pages viewed, and approximate timestamps, through server logs and similar technologies.

Cookies and analytics. We may use cookies or similar technologies that are necessary to operate the site, and privacy-oriented analytics (including Vercel Analytics) to understand aggregate traffic and improve the site.

We use personal data to respond to inquiries; to operate, secure, and improve this website; to understand how the site is used in aggregate; and to comply with legal obligations.

Where applicable law requires a legal basis for processing, we rely on one or more of the following: legitimate interests (operating and improving our website and responding to business inquiries), your consent where required, and compliance with legal obligations.

We share personal data with service providers who process it on our behalf, such as website hosting, analytics, and email infrastructure. These providers may use the data only to provide services to us. We may also disclose data where required by law or to protect our rights and the safety of others. We do not sell your personal data.

We retain personal data only as long as needed for the purposes above, including responding to you, maintaining security logs for a reasonable period, and meeting legal requirements. When data is no longer needed, we delete or anonymize it.

We are based in the United Arab Emirates. Personal data may be processed in other countries by our service providers. Where required, we take steps so that transfers receive an appropriate level of protection under applicable law.

Subject to applicable law, you may have the right to access, correct, delete, or port your personal data, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. To exercise these rights, contact us using the details below. We may need to verify your identity before responding.

This website is not directed to children, and we do not knowingly collect personal data from children. If we learn that we have collected such data, we will delete it.

We use appropriate technical and organizational measures to protect personal data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice.

For privacy requests or questions, contact us at support@arcteslabs.com.